Perspective
Longer-form pieces on the problems I spend my time inside — settlement integrity, integration risk, underwriting automation, and where AI genuinely changes payments operations.
August 2026 · 5 min read
Three builders are each constructing one quarter of the same map — mandate, evidence, recourse, reconciliation. None of them can finish it alone, and until someone does, loss allocation rolls downhill the way it always has.
July 2026 · 6 min read
Volume and take rate are legible. What sits underneath them usually is not — and that is where the value-creation plan quietly gets spent.